Terms & Conditions
Refunds
Please note we are unable to offer refunds except in the event of a cancelled performance. This does not affect your statutory rights .
Payments
Payments can be made in cash (if buying in person), cheque, postal order (payable to de Valence Trust) or credit and debit cards – Visa, Mastercard, Visa Delta, Maestro, Electron and Solo.
Tickets must be paid for at the time of booking. Tickets cannot be reserved.
Warranty and Liability
In no circumstances will de Valence Trust be liable to the User for any direct indirect consequential special or other damage howsoever resulting from the use of this website or any other website connected to the website by means of a hypertext link or otherwise. This shall be the case whether such damage is caused by transmission from this website (or a connected website) to the User's computer system of viruses worms Trojan horses or other destructive items corrupted data or data incompatible with the User's computer system or of third parties' interception of or access to data of whatever nature. "Data" includes (without limitation) personal data and credit and payment card information transmitted by the User electronically to de Valence Trust or otherwise. Such damage shall include (without limitation) lost profits, interruption to business, loss of the whole or any part of a program or programs or any data howsoever stored whether saved on a computer system or otherwise.
Fraud
If you discover that goods or services have been ordered using your payment card by someone not authorised to do so you should:
(i) inform your payment card provider, the Police and de Valence Trust of the unauthorised purchase as soon as you discover it; and
(ii) co-operate with your payment card provider, the Police and de Valence Trust in relation to the unauthorised use.
